We can be reached via online form, phone, or email.
If you haven't been able to find the help you need and want to speak to a Customer Service Representative, our Customer Support team is onsite in our US-based laboratory Monday through Friday from 7:00 am - 4:30 pm (Pacific Time). Our offices are closed in observance of major U.S. Holidays.
We can be reached three different ways:
Contact Us Form
The Contact Us page on our website will submit a message to our Customer Support team. All fields marked with an asterisk (*) must be filled out in order to submit the form.
Note that we will not be able to respond outside of the business hours listed above.
Telephone
Phone: +1.206.365.1256
Toll-Free (US & Canada): +1.877.318.8728
We can be reached via telephone during our normal operating hours, which are Monday through Friday from 7:00 am - 4:30 pm (Pacific Time).
Send any email inquiries to cservice@usbiotek.com. These will be responded to during our normal business hours.